Support Hub
What is the Live Tickets board?
See today's support queue activity.
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The Live Tickets tab shows tickets currently on the support queue board — useful for transparency on busy days.
You can see ticket number, subject, status, requester, who it is directed to, assignee, and time opened. Tickets from previous days may appear as carried over until resolved.
This board is read-only for most employees. Support agents use the staff dashboard for full ticket management.
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