How to submit a support ticket

1. Open Support Hub → Submit Ticket tab (or quick card). 2. Choose a category (Technical Issue, Device Problem, Account Access, Payroll, Maintenance, or Other). 3. Set priority if applicable (Low, Medium, High, Critical). 4. Enter a clear subject and detailed description. 5. Optionally attach screenshots or files (PDF, images). 6. Submit — you receive a ticket number for tracking. View your tickets under My Tickets. Support agents update status as they work on your request. You can reply on the ticket page when more information is needed.