Support Hub
How do I use the Support Hub without logging in?
Verify with your name and personal access code.
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You do not always need a full login to use the Support Hub.
1. Go to the Support Hub (/support).
2. When prompted, choose your name from the employee list.
3. Enter your 6-character access code (same code used for attendance check-in).
4. Once verified, you can submit tickets, chat, file complaints, and use other portal tabs for the session.
Your session lasts several hours. To end it, click End session on the Support Hub banner.
If you forgot your code, use Forgot code on the Access Check-In page or ask HR to reset it from your employee profile.
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If you still need help, submit a ticket or start a chat from the Support Hub.